Refund & Cancellation Policy

Every Haazri account starts with a 14-day free trial with full functionality and no payment details required — the trial is our primary “refund” mechanism: evaluate everything before any money changes hands.

All payments made for a Haazri paid plan, subscription, setup, onboarding, implementation or other paid offering are non-refundable, except where a refund is required by applicable law or is expressly approved by us in writing. Please use the free trial to decide whether Haazri is right for your business before you pay.

• You can cancel your subscription at any time — no notice period, no cancellation fee. Cancellation stops future billing.
• Cancellation takes effect at the end of the period you have already paid for; the service remains fully usable until then, and we do not refund the remaining part of a period already paid for.
• After cancellation your data remains exportable for 30 days, then is deleted per the Privacy Policy.

• Duplicate or erroneous charges: corrected in full once confirmed — refunds are initiated within 7 business days of confirmation and reach your original payment method per your bank's timelines (typically 5–10 business days).
• Extended outages: if the service is materially unavailable for more than 72 continuous hours due to causes within our control, you may request a pro-rata service credit for the affected days, at our discretion.
• Any goodwill credit or exception is at our sole discretion and does not change this policy or create a right to a refund in any other case.

Email support@ventron.in from your registered admin address with your Company ID and the payment reference. We acknowledge within 72 hours.